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The Present and Future of Educational Technology:
An Interview with Christopher Dede

Christopher Dede Christopher Dede is the Timothy E. Wirth Professor in Learning Technologies at Harvard University, where he conducts research on "emerging technologies for learning and infusing technology into large-scale educational improvement." He holds a Ph. D. in education from the University of Massachusetts at Amherst.

Interview Topics


Alan Feldman, former Project Director at TERC in Cambridge, MA, spoke to Dr. Christopher Dede on March 4, 2004 at Harvard University. Their meeting began with a discussion of scientifically rigorous data on the uses of educational technology.


DEDE: I think that it's hard to find scientifically rigorous data on a lot of innovations in educational technology because the field is moving so fast. By the time that something is validated it may be 6, 7, or 8 years old--at which point it's no longer best practice because the technology has moved forward, our insights about learning have moved forward. And so, we are in a position where to give students the most that we can, we need to work with things that have reasonable evidence behind them, but not necessarily are proved beyond the shadow of any possible doubt.

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FELDMAN: So, Chris, let me just start on top of this list here with the questions, and we can elaborate it apart from this as the time allows. In your own opinion and, generally speaking, what are the most effective uses of technology to enhance learning?

DEDE: Well, first, I think that the most important function of schools is to prepare kids for the 21st century. And the recent work at the Partnership for 21st Century Skills has documented that there's a whole set of cognitive and affective and social skills that really weren't central for an industrial economy or an agricultural economy that now are at the heart of the emerging global knowledge-based workplace--and being a citizen in a very complex civilization. And...so, to me what's important is that students come out with those skills. Now, I know that that's different than the conventional wisdom of saying that students should know everything in the standards and then they'll be well prepared for the rest of their lives. To put it in context, I hold an endowed chair at Harvard in a field in which I've taken exactly one course. It was a course in a programming language that no longer exists and I took it on punch cards, so obviously it wasn't a lot of help to me in terms of preparing. And while that story--even in my generation--isn't unusual, it's certainly going to be a very typical story in the generation that we're educating now in schools. We don't really know what content those students are going to need. I suspect that detailed new knowledge of the content and the standards--some of it will be important where there are core skills that are involved. Other content will dramatically change by the time the students might use it. So then if you ask what are the most effective uses of technology in the school, the most effective uses of technology center around engagement. Because if kids don't come out of school caring deeply about learning and knowing and able to collaborate with others in doing that, they are not going to be well prepared no matter what facts and skills they've memorized. They center around reflective skills like learning how to learn, being able to prioritize and filter information--the things that the Partnership for 21st Century Skills talks about. And there's something new and something old about that report. The old part about it that's very reassuring is that we've had a series of reports on what the students need to be prepared for the future, beginning in the early 1990s with the SCANS (Secretary's Commission on Achieving Necessary Skills) report, going through the National Center on Education and the Economy report in the mid-nineties. And every report describes more or less the same skills despite the enormous changes that have taken place in society over about a 15-year period. So that's very reassuring, because it says that these skills aren't some sort of a fad or a temporary understanding, but they really are foundational for where we're going. But the part that's different about this new report is that it identifies fluency in technology as being central to having those skills: that you don't really know how to collaborate unless you also know how to collaborate across distance; that you don't really know how to filter information if you can use a library, but you don't know how to use the Internet. It's a "both and" type of a situation. And so I think that the powerful uses of technology take content from the standards, especially core content that helps students to understand the deep parts of the field or how a field relates to other fields, or how ideas within the standards are interconnected, links those into these 21st Century higher-order skills that we're talking about, and links the technology in as a kind of amplifier that lets you learn the content faster and lets you master the skills more deeply. That's a very long answer.

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FELDMAN: That's a very, very nice answer. The word "amplifier" there at the end stands out, of course, as being critically important, and maybe when you answer this question, you can respond: Could you give a couple of concrete examples of the uses of technology in K-12 education? Maybe the term, the way, the sense in which technology as an amplifier can come out that way?

DEDE: Well...one of the projects that I helped to fund when I was senior program director at NSF for a year in the mid-nineties was Simcalc, the Jim Kaput project, that takes qualitative calculus, the mathematics of change, and moves it from the college level to the middle school level. Actually, as a pre-cursor to algebra, rather than algebra as a gatekeeper for something else and then a gatekeeper for something else, and eventually you get to calculus. Because a part of mathematics that we do all use in everyday life is understanding qualitative change. And it's very impressive that Simcalc has been able to engage, not just students labeled as gifted and talented, but all types of students in learning powerful mathematics using technology as a way to make it concrete and experiential rather than purely abstract and symbolic. So, that to me captures a number of dimensions of technology as an amplifier. It's starting with skills that are very important in everyday life, but that are relatively advanced skills, that are skills that one doesn't ordinarily think of most middle school students being able to understand. It uses a particular strength of technology and, in this case, the strength of technology is being able to make intangible things experiential. And, it helps to build these kinds of 21st century skills because the pedagogy that is used is project-based, student-centered, active learning rather than these sort of second best, assimilative learning, teaching by telling, learning by listening approach that too often is all of what students get in school, rather than a part of what students get in school.

FELDMAN: Is there a second piece like that that you'd like to point to, Chris?

DEDE: Well, again if you look at curricula that really have a track record behind them, I think that the Biologica curriculum out of the Concord Consortium, which again was funded by the National Science Foundation. I helped to participate in the early funding, it's available for free, on the internet. It takes college-level genetics and evolutionary biology, puts it into the early high school years. Does so in a very engaging way, kids get to breed dragons, and to have a feel for how genetics work through that, and builds these kinds of higher-order skills, in this case using visualization technologies to help kids playfully explore aspects of biology that would ordinarily take extremely expensive scientific equipment to make accessible. So those are just representative, I think, of a larger class of projects, often that have been done with federal research funding, that combine sophisticated pedagogy, deep content that actually goes well beyond the minimum proficiencies that the high-stakes tests are looking for, and student engagement that leads them to be able to master the deep content and the skills, because perhaps the biggest barrier to minimum proficiency isn't so much ignorance as it is the fact that the students simply don't care--and don't see any reason in how they're taught that would lead them to care.

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FELDMAN: Are there studies that indicate effectiveness for the uses of technology that you mentioned? So you gave us a sort of a broad view. How do you read the research literature on this?

DEDE: I think that there are many studies that indicate that these technologies are effective: specific studies for Biologica and Simcalc, more generalstudies like the synthesis that WestEd did--a meta-analysis of many different kinds of studies, but the key to understanding the research literature is understanding conditions for success. One way to think about conditions for success is to think about medicine rather than education. Imagine what would happen if you took a vial of antibiotics and dropped it out of an airplane into a Stone Age culture. Without any instructions other than "this is good for your health," some people would put the vial on an altar and worship the vial; some people would open the vial, grind up the pills, smear it all over their bodies; some people would take all the pills at once; probably relatively few would take one pill every 4 to 6 hours; but that's the conditions for success for antibiotics: a very powerful medical intervention that's relatively useless outside of those conditions for success. And so when people do clinical trials on antibiotics, they don't measure when antibiotics are improperly used, they measure when the conditions for success are present for antibiotics. Did they then help the disease? And the great thing about medicine is that you have things like inoculations for it. It doesn't matter what your native language is, what your parents' income level is, what you believe or don't believe, you just get the shot and it works. There is nothing like that that's true for learning. Every kind of educational innovation, whether it is technology-based or not, has conditions for success. And so the question is, when you look at the research literature, are you looking at a situation where the conditions were successfully met, and so we can legitimately ask, "Was the technology effective?" Or are we looking at a situation where the conditions for success were not met and so no one would expect something to happen--even if the intervention is a good one. And that's why I think a lot of the research literature is so clouded. Because people are looking at flawed interventions both with technology and in other aspects of education, and somehow counting those as if they were proofs that the technology wasn't effective. But where you look at the literature on the conditions for success and where the technology is building on the strengths of technology, it's not just automating instruction; it's not just teaching with PowerPoint instead of using a blackboard; or giving students electronic worksheets instead of paper worksheets. But it's actually innovating instruction, bringing in powerful content, teaching in a way that involves active learning, building on particular strengths of the technology. Then I think the literature is very encouraging in terms of research, about what the power for technology is. And so the central question, I think, is not so much "Is technology effective?" The central question is "Can we reliably create the conditions for success for technology within schools? Can we do the implementation right?" And that is a tough question. Because the conditions for success in education are not simple, as they are in medicine.

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FELDMAN: So let me go to some of that literature. Are there pieces of literature that you'd like to cite..., Chris?

DEDE: I can send you things...

FELDMAN: And we invite you to cite your own literature, of course.

DEDE: I can send you, you know, things that I think...document, in general, the effectiveness of technology, but I think that there is a lot of...literature out there on best practices with technology of different types. And I am not sure that giving people cookbooks...When teachers are looking to adapt an innovation done elsewhere to their own purposes, to modify it, to shape it, take ownership of it, they are typically starting from a problem of some sort that they have: "My kids could care less about the subject." "My kids can't read very well." "My kids are at the 4th grade level in Math and I'm teaching 9th grade," etc. And what they're looking for is something specific that they can adapt to that problem. The analogy would be to cooking, where you say to yourself, "I'm hungry. What am I hungry for tonight? Is it steak, is it Chinese, is it, you know, vegetarian?" And then once you decide what you're hungry for you either pick a restaurant that's going to serve that to you or you go to the kind of cookbook where you can look up a specific recipe that's going to help you out. So I think that what's limiting about simply saying, "Here is what research tells us about effective technologies," is that teachers already have a curriculum, they already have a sense of their own capabilities, they already have a specific set of kids that they are working with. And they are more looking for something powerful that they can adapt than they are looking for a sort of generic source of things that other people have done, like a cookbook. So, that's why I am not sure that lists of reports that cite the effective research literature necessarily lead to a lot of adaptations in practice.

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FELDMAN: All right. Is there anything that you'd like to cite that...I'm going back to your very important point about when it's all done right...can we reliably create conditions for success? Is there any work done in that vein that you think of in your own mind as "that researcher had the question right"?

DEDE: I think that there...has been excellent work done in that vein. I think in particular Barbara Means at SRI is someone who has thought a lot about this, and in her evaluations of the Globe Project--that received a lot of federal funding, was implemented all over the world-- that's research that takes very careful account of conditions for success and interpreting the results that came out. And that's all on the Web and accessible.

I think that in general, though, there is sort of a shortfall between what I described as what practitioners look for when they say, "I want research on things that are effective" and what researchers generate when they generate journal articles or conference talks on things that they're doing that are effective. I've been working with the Milwaukee public schools. They have developed a really neat part of their teacher professional development portal called "The Curriculum Design Assistant." And, in the Curriculum Design Assistant experienced expert Milwaukee teachers have developed lessons that are tailored to Milwaukee's content and Milwaukee's rules to Milwaukee's students. And then these lesson plans, video excerpts from the classroom, student products, teacher reflections are put on the web. And so somebody else in Milwaukee that's wearing the same shoes, but in a different school or a different classroom can go to the Curriculum Design Assistant and they can see something that's there, that has been validated through the knowledge of practice. So these lessons are screened by a team that manages the Curriculum Design Assistant. You have to supply information about its effectiveness; it's subject to the judgment of your peers in terms of whether this is worthy of being disseminated throughout the district. And that knowledge of practice is not to be taken lightly. However, it's not the kind of statistically significant controlled-study knowledge that would necessarily appear in a research journal. And the kind of statistically significant control-research models that appear in research journals don't typically end up being translated into something like the Curriculum Design Assistant. Where you say, now here's my quantitative findings and my qualitative findings and now let me create this kind of a tool where you can see the lesson plans, you can see somebody teaching it, you can see student products, you can see their reflections on it. Here are some experienced practioners that have some thoughts about what the conditions for success on it are. There's a shortfall between the knowledge of researchers and the knowledge of practioners in that middle ground. And, it's not an easy thing to do because it takes resources to create something in that, to bridge that chasm. And yet that's really what's needed if we're going to be able to talk about something that is validated both by practioners and by researchers.

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FELDMAN: Chris, there's a question that's a bit of a potpourri here, so we'll see what pieces that we've already tackled. The question is how do your thoughts about technology-supported constructive learning, relate to each of the following: one is the current call for standards-based curriculum, I think you really covered that nicely earlier with your comments about bringing that together with 21st century skills. The second one is assessment of student learning, and the third one is universal design. So, would you want to comment on...assessment and then universal design?

DEDE: I had the privilege of serving on the National Research Council Committee on Educational and Psychological Foundations and Assessment, which was a follow-on committee to the "How People Learn" group that generated a very successful report synthesizing a whole generation of work in cognitive science and neuroscience and education in psychology on learning. And our charge as a committee was to build on that work in terms of what those models of learning might need for assessment. And I don't think that our report was as successful in terms of public impact. But I do think that the report can be mined for a lot of interesting case studies about not just assessment in general, but technology in assessment in particular. And...the big headline that came out of that work, which I certainly believe, is the power of technology and assessment centers on something that should be the focus of assessment anyway, which is diagnostic informative assessment that gives teachers information and students information about what is succeeding and failing on the spot, when there is time to change the teaching and learning that's going on to make it better. Rather than summative sort of drive-by assessment that tells you too late whether you succeeded or failed. And, in fact, the committee talked about the idea that in the future, technology might be able to replace many forms of summative assessment by aggregating formative assessments into something that--over time--would give you the same information that a summative test might, but that would at the same time provide the sort of diagnostic formative feedback that teachers and students need on a continuous basis. And the analogy, which is admittedly flawed, is to something like a supermarket. When you go up to the scanner to check out of the supermarket, a lot more happens than simply the scanner keeping track of the items and presenting you with the bill. The scanner monitors the inventory in the store and notes what's been bought, so the store always knows its inventory without counting. The scanner keeps track of your personal preferences, so that then you get...if you buy dog food you get deluged with junk mail about dog food and so on. So the same data is used in many different ways. And that's the power--potentially--of technology in assessment; it's to collect on-the-ground, just-in-time data about learning, but then in many different ways to have it at decision making. From the decision making of the teacher about what to do about Johnny tomorrow morning, to the decision making of a principal about which of two curricula to use in the school, to the decision making of the state superintendent about whether a particular teacher development program is succeeding or failing. So that's what I think the promise of technology and assessment is. And, unfortunately, I think that we've been derailed into looking too much at how technology can automate summative assessments and tasks and not enough about what technology can do with formative assessments.

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FELDMAN: And let's go on then to universal design.

DEDE: Why, I just have enormous admiration for the work that is going on in universal design. It's terrific to have David Rose as one of my colleagues here. And I think CAST (The Center for Applied Special Technology) and groups like CAST are doing a tremendous job with thinking through what it really means to have online materials and, for that matter, tangible manipulatives that speak to all of the different learning styles that we see within students now. It's a very challenging form of design. I know that I struggle to accomplish that in my own work, and yet it's clear that if we are going to achieve providing educational opportunities for every student, it can only be by starting with...where they are, in what their strengths are, rather than trying to optimize some sort of "one size fits all" design approach. And so I see it as very promising, very difficult, and a big opportunity for the field if we can learn how to do it well.

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FELDMAN: Let me just wrap up with this issue. Is there work of your own, Chris, that we'd like to include here and cite? You can give me a few pieces now and follow up with--however you want to give it to me.

DEDE: ...Two of the sets of work are pretty well documented, and one is not. So I can print out...two of the pieces. The third one I'll have to wave my hands more about because we don't have a good Web site for it yet. A lot of my work, but not all of it, centers on emerging technologies--trying to sort out which things are the golden goose and which are the wild goose in terms of what they might mean for learning and teaching and schooling. And, I think over the next decade, we're going to see three different kinds of interfaces between people and technology complement one another in terms of education. And I'm doing research on each of those three interfaces: one of them is the conventional world to the desktop interface, where you sit at a workstation or a laptop and you bring distant experts and distant archives to you. And there the frontier is things like Internet 2, which is a much more powerful form of the Internet that brings with it capabilities like free high-bandwidth video conferencing. I have research ongoing with Milwaukee where the content of the research is that people in Boston are helping them design a professional development portal for the district, especially for new teacher induction and retention. And the process of the research is that we're doing 90% of that partnering with Milwaukee across distance. So we're studying...using Internet 2 bandwidth and different kinds of groupware tools and video-conferencing tools. We can do design across distance, we can do implementation across distance, evaluation and research across distance. And I think that's very powerful and interesting because many local districts don't have a strong local partner to help them with design and research. And what we're finding is that for 90% of the work, we can accomplish that cross-distance. That opens up, I think, many opportunities. I don't have a good Web site on that, but I have some articles on that that I can show you.

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[Interruption to recording. Dede begins discussing the second interface, a virtual world called "River City".]

... They're helping to sort out a very complex pattern of disease within River City, using higher-order thinking skills like hypothesis formation and experimental design. But we've created the world in such a way to make it very much like the Internet games that students are used to. Because we particularly want to reach the bottom third of the students. Students who are under-performing and unengaged, but who have a lot of potential if they're just taught in a way that speaks to their learning style and that motivates them. So, we're getting some very interesting and encouraging results back from our work with River City. Both about this kind of interface being practical in schools and also about its being engaging and leading to learning for students. And we are moving to large-scale implementations of that to do statistical analyses this spring and next fall.

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The 3rd interface is called "ubiquitous computing". And it's infusing the virtual world throughout the real world by using wireless handhelds to carry the virtual world around with you, if you will. We have a couple kinds of projects going on there. On the low end, I have a grant from the provost at Harvard to take a suite of wireless handhelds and use them in ten different ways in ten different School of Education classes. Pro-ware in the science methods, graphing calculators in the math methods, digital cameras in the arts methods, sketching and beaming software in the statistics, and so on. And we're again learning how much one can accomplish with suites of handheld devices. I am also partnering with Eric Klopfer, who is head of the teacher education program at MIT, to build on some very interesting work he's done with hand helds to superimpose virtual problems on real world settings. He has a couple simulations: one is called Environmental Detectives. You wander around the actual MIT campus but your handhelds tell you about a virtual chemical spill on the campus and you can drill virtual wells, you can interview virtual people, you can access virtual kinds of resources, and you can try to understand this problem, taking advantage of the fact that you're physically walking through a real world setting. And so we are studying the strengths and the limits of that.

So I think that these three interfaces are all dynamically changing in ways that may be powerful for education. And as researchers, we're trying to understand: What are strengths of each? What are the limits of each? What are the conditions for success? And, is it practical--from an implementation standpoint and a financial standpoint--to think about moving these into schools?

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