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THE PRACTICE: Support - School leaders must ensure that a technical and pedagogical support system exists that facilitates the use and maintenance of technology in their schools.


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What is it?

Teachers must have access to appropriate software, reliable equipment, and continued technical and pedagogical support. School leaders must support teachers who are trying to incorporate technology, including those who are reluctant. Staff who receive inadequate training and support related to technology integration will continue to utilize more traditional teaching methods. Equipment maintenance is an equally important factor related to support. Unreliable equipment discourages teachers, making them less likely to view technology as essential to their daily practice. As technology becomes more reliable and access more convenient, teachers and students will be more willing to integrate it into their daily activities.

Questions to Think About

  • How can school leaders ensure proper maintenance of equipment?

  • Schools often lack adequate technical support. What strategies might be used to address this issue?

  • To what extent should teachers be expected to maintain the equipment in their classrooms?

  • What do teachers need to learn to be able to select appropriate software?